Privacy Policy
Pesto Joe LLC Privacy Policy
Last updated: 5/9/25
This Privacy Policy describes how Pesto Joe (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from [www.PestoJoe.com] (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including reflecting changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law. We may also notify you of any material changes by posting a notice on our website or contacting you directly. You should also look for a note in bold at the top of the policy to alert you of any new changes.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, depending on how you interact with us. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. This may include:
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Information We Collect Directly from You: This is information that you directly submit to us through our Services. Examples include:
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Contact details, such as your name, address, phone number, and email address.
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Order information, such as your name, billing address, shipping address, payment confirmation, email address, and phone number.
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Account information, such as your username, password, and security questions.
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Customer support information, including the information you choose to include in communications with us.
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Other information like your age and interests, and sensitive information like credit card information and banking information when you make purchases. Some features of the Services may require you to directly provide us with certain information. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.
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Information We Collect about Your Usage: We may automatically collect certain information about your interaction with the Services ("Usage Data") using Cookies, pixels, and similar technologies. Usage Data may include information about how you access and use our Site, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services. This can also include location data determined by an IP address or other technical measures. We collect this information through methods like online forms, opt-in pop-ups, checkout pages, and on the back end of the website.
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Information We Obtain from Third Parties: We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf. This includes companies who support our Site and Services, such as [Mention specific examples like Shopify if applicable, otherwise use general terms]. Our payment processors collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment. Third parties we work with may also automatically collect information using online tracking technologies when you visit our Site, open or click on emails, or interact with our Services or advertisements. Any information we obtain from third parties will be treated in accordance with this Privacy Policy.
How We Use Your Personal Information
We use your personal information for various purposes, including:
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Providing Products and Services: We use your personal information to provide you with the Services and perform our contract with you. This includes processing payments, fulfilling orders, sending notifications related to your account and transactions, creating and managing your account, arranging for shipping, and facilitating returns and exchanges. We may also enhance your shopping experience.
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Marketing and Advertising: We may use your personal information for marketing and promotional purposes. This can involve sending marketing, advertising, and promotional communications by email, text message, or postal mail, and showing you advertisements for products or services. This helps us better tailor the Services and advertising on our Site and other websites. We may use your information to provide you with special offers.
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Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. We implement security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. You are responsible for keeping your account credentials safe and should contact us immediately if you believe your account has been compromised.
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Communicating with You and Service Improvement: We use your personal information to communicate with you, provide customer support, and improve our Services. This is in our legitimate interests to be responsive, provide effective services, and maintain our business relationship. We also use it to tell you why we collect data, such as recommending new products or tailoring promotions, in order to be transparent.
Cookies
Like many websites, we use Cookies on our Site. We use Cookies to power and improve our Site and Services, including to remember your actions and preferences, run analytics, better understand user interaction, and personalize your experience. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We may also permit third parties and service providers to use Cookies on our Site to better tailor services, products, and advertising.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some features and functionality to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.
While your browser may allow you to transmit a “do not track” signal, our Site is not designed to respond to such signals. To learn more about “do not track” signals, you can visit http://www.allaboutdnt.com/.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for contract fulfillment, legitimate purposes, and other reasons subject to this Privacy Policy. These circumstances may include sharing information:
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With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
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With business and marketing partners to provide services and advertise to you. These partners will use your information in accordance with their own privacy notices.
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When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
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With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
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In connection with a business transaction such as a merger or bankruptcy.
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To comply with any applicable legal obligations (including to respond to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
In the past 12 months, we have disclosed categories of personal information including identifiers, personal information categories listed in the California Customer Records statute, commercial information, internet or other similar network activity, and geolocation data. The categories of recipients include vendors and third parties performing services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers), business and marketing partners, and affiliates.
We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators.
If the Services enable you to post product reviews and other user-generated content to any public area, this content will be public and accessible by anyone. We do not control who will have access to the information you choose to make available publicly and cannot ensure that parties who have access will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. In the United States, the Children's Online Privacy Protection Act (COPPA) makes it illegal to collect private information from minors without using a specific protocol.
Our Website is not intended for children under 18 years of age. We do not knowingly collect, use, or disclose Personal Data from children under 18. If you believe that we have collected, used or disclosed Personal Data of a child under the age of 18, please contact us using the contact information below so that we can take appropriate action.
As of the Last Updated date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 18 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security”. Any information you send to us may not be secure while in transit; we recommend that you do not use insecure channels to communicate sensitive or confidential information. We use security measures such as encryption to protect sensitive financial information you provide. Examples of security measures include around-the-clock monitoring, strong encryption standards, anti-fraud protection, and compliance with Payment Card Industry Data Standards.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your Rights
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and in certain cases, we may decline your request as permitted by law.
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Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
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Right to Delete: You may have a right to request that we delete personal information we maintain about you.
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Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
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Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
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Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
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Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
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Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
You may also have the choice to unsubscribe or opt out of having certain information collected, although this may affect your site experience. Specifically, you may opt out of receiving promotional emails at any time using the unsubscribe option. We may still send you non-promotional emails about your account or orders.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below. We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity before responding to your request. You may designate an authorized agent to make requests on your behalf, but we will require proof of authorization and may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
Users also deserve a method of redress if they feel their privacy has been violated or the policy has not been honored; contact us using the details below for this purpose. Users can also report a privacy violation to the U.S. government.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
International Users
We do not sell internationally. If you visit our site outside of the USA please note that we may transfer, store, and process your personal information outside the country you live in. Your personal information is also processed by staff and third-party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us.
Email: www.PestoJoe.com Postal Address: 1560 Union Valley Rd #412 West Milford, NJ, 07480
You may also be able to contact us through a contact form on our site.
Disclaimer
The explanations and information provided herein are only general explanations. You should not rely on this article as legal advice or as recommendations regarding what you should actually do. We recommend that you seek legal advice to help you understand and to assist you understanding and acting upon our privacy policy.